How To Fix SRT_CORE259 - Fatal Error

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 259

• Message text: Fatal Error

What causes this issue?

There is an inconsistent state between the Web Service Runtime, the XI
Persistency and bgRFC or the Update Task. A processing of this message
is not longer available.
This message can't be cancelled as usual. Click Action, Check
Consistency to get more detail from the error situation. Inconsistent
messages (Processing Status: "Fatal_Error") can only be cancelled from
within "Check Consistency".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Mark one or more entries
Click Action, Check Consistency
Mark the result list and click icon "XML" to download all marked entries
in a file.
Contact SAP Support with the downloaded file.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE259 - Fatal Error ?

  The SAP error message SRT_CORE259, which indicates a "Fatal Error," typically arises in the context of SAP's web services and integration scenarios, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems. This error can occur due to various reasons, including configuration issues, connectivity problems, or issues with the web service itself.
  Causes of SRT_CORE259 Fatal Error
  
  
  Configuration Issues: Incorrect configuration of the web service or the integration scenario can lead to this error. This includes issues with the service endpoint, authentication, or security settings.
  
  
  Network Connectivity Problems: If there are network issues preventing the SAP system from reaching the web service endpoint, this error may occur.
  
  
  Service Availability: The target web service may be down or unavailable, leading to a failure in processing the request.
  
  
  Data Format Issues: If the data being sent to the web service does not conform to the expected format or schema, it can result in a fatal error.
  
  
  Timeouts: If the request takes too long to process, it may time out, resulting in this error.
  
  
  Authorization Issues: Lack of proper authorization to access the web service can also trigger this error.
  
  
  Solutions to SRT_CORE259 Fatal Error
  
  
  Check Configuration: Review the configuration settings for the web service in SAP PI/PO. Ensure that the endpoint URL, authentication methods, and security settings are correctly configured.
  
  
  Test Connectivity: Use tools like ping or telnet to check the network connectivity to the web service endpoint. Ensure that there are no firewall or network issues blocking access.
  
  
  Service Availability: Verify that the target web service is up and running. You can do this by accessing the service directly through a web browser or using tools like Postman.
  
  
  Validate Data: Ensure that the data being sent to the web service is in the correct format and adheres to the expected schema. Use XML or JSON validators if necessary.
  
  
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the SAP PI/PO configuration.
  
  
  Check Authorization: Ensure that the user credentials being used to access the web service have the necessary permissions.
  
  
  Review Logs: Check the SAP application logs (transaction SLG1) and the integration logs for more detailed error messages that can provide additional context about the failure.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or patches.
  
  
  Related Information
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to SRT_CORE259.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Monitoring Tools: Utilize SAP monitoring tools to track the performance and health of your integration scenarios.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.