How To Fix SRT_CORE260 - Wait for Acknowledgment

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 260

• Message text: Wait for Acknowledgment

What causes this issue?

In a "Groupware" scenario, the application has already read this message
and the message processing is now waiting for the provider application
to confirm this one.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the application whether it is only a temporary situation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE260 - Wait for Acknowledgment ?

  The SAP error message SRT_CORE260: Wait for Acknowledgment typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the communication between systems, particularly in scenarios involving web services or asynchronous communication.
  Cause:
  
  Timeout Issues: The error may arise if the sender system is waiting for an acknowledgment from the receiver system, but the acknowledgment is not received within the expected time frame.
  Network Issues: There could be network connectivity problems that prevent the acknowledgment from being sent or received.
  Configuration Errors: Incorrect configuration in the integration settings, such as endpoint URLs, security settings, or message formats, can lead to this error.
  Receiver System Issues: The receiver system may be down, overloaded, or experiencing its own issues that prevent it from processing the message and sending an acknowledgment.
  Message Processing Errors: If there are errors in processing the message on the receiver side, it may not send back an acknowledgment.
  
  Solution:
  
  Check Network Connectivity: Ensure that there are no network issues between the sender and receiver systems. You can use tools like ping or traceroute to diagnose connectivity.
  Review Configuration: Verify the configuration settings in both the sender and receiver systems. Ensure that the endpoint URLs, security settings, and message formats are correctly set up.
  Monitor Receiver System: Check the status of the receiver system to ensure it is operational and capable of processing incoming messages. Look for any logs or error messages that might indicate issues.
  Increase Timeout Settings: If the acknowledgment is taking longer than expected, consider increasing the timeout settings in the sender system to allow more time for the acknowledgment to be received.
  Check Logs: Review the logs in both the sender and receiver systems for any error messages or warnings that could provide more context about the issue.
  Test Communication: Perform a test communication between the systems to see if the acknowledgment is being sent and received correctly. This can help isolate the problem.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRT_CORE260 for any specific patches or updates that may address known issues.
  Monitoring Tools: Utilize SAP monitoring tools like the SAP Solution Manager or the Integration Monitoring in SAP PI/PO to track message flows and identify where the failure occurs.
  Documentation: Refer to the official SAP documentation for Process Integration and Process Orchestration for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.