How To Fix SRT_CORE214 - Message processed but corresponding queue failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 214

• Message text: Message processed but corresponding queue failed

What causes this issue?

This message is in an inconsistent state. WS Runtime has processed the
current message; however bgRFC reported an error during execution of its
queue.
A short dump caused by provider application after the COMMIT WORK or
during the PERFROM ... ON COMMIT could be the reason that bgRFC stopped
processing after the WS Runtime data has been saved to the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Following steps are necessary to remove the inconsistency:
Check the ABAP short dump by clicking "Runtime Errors" button in Message
Monitor (srt_moni) or using transaction st22
Correct the error in the application code that caused the short dump
Remove the DB COMMIT statements in PERFROM ... ON COMMIT subroutines if
no good reason can be found. Remember a RFC call can trigger an implicit
database commit.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE214 - Message processed but corresponding queue failed ?

  The SAP error message SRT_CORE214 indicates that a message was processed successfully, but the corresponding queue failed. This error typically occurs in the context of SAP's web services and integration scenarios, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) frameworks.
  Cause:
  The error can be caused by several factors, including:
  
  Queue Configuration Issues: There may be a misconfiguration in the queue settings or the communication channel.
  Network Issues: Problems with network connectivity can lead to failures in message delivery.
  Service Endpoint Issues: The target service endpoint may be down or unreachable.
  Message Processing Errors: There could be issues in the message processing logic that prevent the message from being properly queued.
  Resource Limitations: Insufficient resources (like memory or processing power) on the server can lead to queue failures.
  Timeouts: If the processing takes too long, it may exceed the configured timeout settings.
  
  Solution:
  To resolve the SRT_CORE214 error, you can take the following steps:
  
  
  Check Queue Configuration: Verify the configuration of the queues and ensure that they are set up correctly. This includes checking the communication channels and ensuring they are active.
  
  
  Monitor Network Connectivity: Ensure that there are no network issues affecting the communication between the systems involved. You can use tools like ping or traceroute to check connectivity.
  
  
  Validate Service Endpoints: Check if the target service endpoint is available and functioning correctly. You can test the endpoint using tools like SOAP UI or Postman.
  
  
  Review Logs: Look at the application logs (transaction SLG1) and the integration logs (transaction SXMB_MONI) for more detailed error messages that can provide insights into what went wrong.
  
  
  Check Resource Usage: Monitor the server resources to ensure that there are no bottlenecks. If necessary, allocate more resources or optimize the existing ones.
  
  
  Adjust Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the relevant configuration.
  
  
  Reprocess Messages: If the message is still in the queue, you may need to manually reprocess it after addressing the underlying issue.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SXMB_MONI for monitoring message processing and SLG1 for checking application logs.
  SAP Documentation: Refer to the official SAP documentation for more details on message processing and error handling in SAP PI/PO.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SRT_CORE214 error effectively.