How To Fix SRT_CORE213 - Message processed but belonging queue unit still existent

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 213

• Message text: Message processed but belonging queue unit still existent

What causes this issue?

This message is in an inconsistent state and it is not clear whether it
is already delivered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Following steps are necessary to cancel inconsistent messages:
Check the message payload by double-clicking the message entry.
Based on the payload contact the responsible Web Service application and
ask for checking whether you can cancel this message.
To cancel one or more messages just mark the according entries and click
"Cancel Messages".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.