How To Fix SRT_CORE213 - Message processed but belonging queue unit still existent

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 213

• Message text: Message processed but belonging queue unit still existent

What causes this issue?

This message is in an inconsistent state and it is not clear whether it
is already delivered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Following steps are necessary to cancel inconsistent messages:
Check the message payload by double-clicking the message entry.
Based on the payload contact the responsible Web Service application and
ask for checking whether you can cancel this message.
To cancel one or more messages just mark the according entries and click
"Cancel Messages".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE213 - Message processed but belonging queue unit still existent ?

  The SAP error message SRT_CORE213 indicates that a message has been processed, but the corresponding queue unit still exists in the system. This typically occurs in the context of SAP's integration technologies, such as SAP Process Integration (PI) or SAP Process Orchestration (PO), where messages are sent and received between different systems.
  
  Cause:
  The error can be caused by several factors, including:
  
  Message Processing Issues: The message may have been processed successfully, but the system did not clean up the associated queue unit due to a failure in the cleanup process.
  System Configuration: Incorrect configuration of the messaging system or the integration scenario can lead to lingering queue units.
  Network Issues: Temporary network issues or timeouts during message processing can prevent the proper cleanup of queue units.
  Database Locking: If there are database locks or other transactional issues, the cleanup process may not be able to complete.
  
  
  Solution:
  To resolve the SRT_CORE213 error, you can take the following