How To Fix SRT_CORE203 - Compensate message failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 203

• Message text: Compensate message failed

What causes this issue?

The Task Watcher (TW) used for Tentative Update and Compensate or
Confirm (TU<(>&<)>C/C) couldn't process this compensate message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This is not an inconsistent message but it shows a TU<(>&<)>C/C
processing problem.
Click on "Task Watcher State" to run transaction TWADMIN for doing
further analysis.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE203 - Compensate message failed ?

  The SAP error message SRT_CORE203: Compensate message failed typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the compensation mechanism for a message that has already been processed. This error indicates that the system was unable to successfully compensate for a previously processed message, which is often part of a transactional process.
  Causes:
  
  Message Processing Failure: The original message may have failed during processing, and the system is attempting to compensate for that failure.
  Compensation Logic Issues: There may be issues in the compensation logic defined in the integration process, such as missing or incorrect configurations.
  Database or Connectivity Issues: Problems with database connections or other system resources can prevent the compensation from being executed.
  Timeouts: If the compensation process takes too long, it may time out and result in this error.
  Inconsistent State: The system may be in an inconsistent state due to previous errors, making it difficult to perform compensation.
  
  Solutions:
  
  Check Logs: Review the application logs and the message monitoring tools in SAP PI/PO to identify the root cause of the failure. Look for any related error messages that can provide more context.
  Review Compensation Logic: Ensure that the compensation logic is correctly implemented and that all necessary steps are defined. Check for any missing configurations or incorrect mappings.
  Database Connectivity: Verify that the database and other system resources are available and functioning correctly. Check for any connectivity issues that may be affecting the compensation process.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the compensation process.
  Manual Compensation: If automatic compensation fails, you may need to manually intervene to resolve the issue. This could involve manually rolling back transactions or correcting data inconsistencies.
  Test in Development: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without impacting production.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for Process Integration and Process Orchestration to understand the compensation mechanisms and best practices.
  Community Forums: Engage with the SAP community forums or support channels to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.