How To Fix SRT_CORE114 - HTTP processing timeout

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 114

• Message text: HTTP processing timeout

What causes this issue?

The configured "Processing Timeout" value for a Web Service is exceeded
because the target system has been taking too long to respond.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The "Processing Timeout" value configured for the Internet Communication
Manager (ICM) is the maximum waiting time for an HTTP response after
having sent an HTTP request.
The default value is 30 seconds.
This timeout value can also be set for individual service port with the
following profile parameter:
icm/server_port<(><<)>n> = PROT=HTTP, PORT=50091, PROCTIMEOUT=<(><<)>
s>, ...
Using Web Service this timeout value will be overwritten by the Logical
Port configuration (Parameter "Maximum Wait for WS consumer"). The
configured value is stored in the automatically created destination
(transaction SM59) and will be used by establishing an HTTP connection.
Therefore, you have to check the configured timeout value by using
transaction SOAMANAGER to display and increase the parameter "Maximum
Wait for WS consumer" within the Logical Port (specified in the error
context) if necessary.
If you think the timeout value is good enough, you should contact the
responsiblities of the Web Service provider on the target system to make
sure what you or they can do to reduce the request processing time.
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Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE114 - HTTP processing timeout ?

  The SAP error message SRT_CORE114 indicates an HTTP processing timeout in the context of SAP's web services and communication framework. This error typically occurs when a request to a web service takes longer than the configured timeout period, leading to a failure in processing the request.
  Causes of SRT_CORE114
  
  
  Long Processing Time: The backend service being called may be taking too long to respond due to heavy processing, inefficient queries, or resource constraints.
  
  
  Network Issues: Network latency or connectivity issues can lead to delays in communication between the SAP system and the web service.
  
  
  Configuration Settings: The timeout settings for HTTP requests may be set too low, causing the system to terminate requests that take longer than expected.
  
  
  Service Availability: The web service being called may be down or experiencing issues, leading to timeouts.
  
  
  High Load: The system may be under heavy load, causing delays in processing requests.
  
  
  Solutions to SRT_CORE114
  
  
  Increase Timeout Settings:
  
  You can increase the timeout settings for HTTP requests in the SAP system. This can be done in the transaction SOAMANAGER under the service configuration settings. Look for the "Timeout" settings and adjust them as necessary.
  
  
  
  Optimize Backend Processing:
  
  Review the backend service logic to identify any performance bottlenecks. Optimize database queries, improve algorithms, and ensure that the service is efficient.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues affecting the communication between the SAP system and the web service. This may involve checking firewalls, routers, and network configurations.
  
  
  
  Monitor System Load:
  
  Use monitoring tools to check the load on the SAP system and the backend services. If the system is under heavy load, consider scaling resources or optimizing the workload.
  
  
  
  Service Health Check:
  
  Verify that the web service is up and running. You can do this by testing the service endpoint directly using tools like Postman or cURL.
  
  
  
  Error Logs:
  
  Check the SAP application logs (transaction SLG1) and the web service logs for any additional error messages or warnings that could provide more context about the timeout.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SOAMANAGER: For managing web service configurations.
  SLG1: For viewing application logs.
  
  
  
  SAP Notes: 
  
  Check for any relevant SAP Notes that may address specific issues related to SRT_CORE114 or HTTP processing timeouts.
  
  
  
  Performance Monitoring: 
  
  Utilize SAP's performance monitoring tools to analyze the performance of your web services and identify potential bottlenecks.
  
  
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the SRT_CORE114 error and improve the reliability of your web service communications in SAP.