Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix SRT_ALERTING021 - Error Log is switched off in client &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_ALERTING - Alerting Class for SOAP Runtime Monitoring

  • Message number: 021

  • Message text: Error Log is switched off in client &1

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_ALERTING021 - Error Log is switched off in client &1 ?

    The SAP error message SRT_ALERTING021 indicates that the error log for alerting is switched off in the specified client. This typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when the system is unable to log alerts due to configuration settings.

    Cause:

    The primary cause of this error is that the alert logging functionality is disabled for the client you are working in. This can happen for various reasons, including:

    1. Configuration Settings: The alert logging may have been intentionally disabled in the client settings.
    2. Client-Specific Settings: The client may be set up in a way that does not allow for alert logging, possibly due to performance considerations or administrative decisions.

    Solution:

    To resolve this issue, you need to enable the error log for alerting in the specified client. Here are the steps to do this:

    1. Access the SAP GUI: Log in to your SAP system using the SAP GUI.
    2. Transaction Code: Use transaction code SRT_ADMIN to access the configuration settings for the SAP PI/PO.
    3. Navigate to Alerting Settings:
      • In the SRT Administration screen, look for the section related to alerting or logging.
      • Check the settings for the error log and ensure that it is enabled for the client you are working in.
    4. Enable Error Logging:
      • If the error logging is disabled, enable it by adjusting the relevant settings.
      • Save your changes.
    5. Test the Configuration: After enabling the error log, perform a test to ensure that alerts are being logged correctly.

    Related Information:

    • Client-Specific Settings: Be aware that changes made in one client may not affect other clients. You may need to repeat the process for each client where you want alert logging enabled.
    • Documentation: Refer to the official SAP documentation for more detailed instructions on configuring alert logging and understanding the implications of enabling or disabling this feature.
    • Performance Considerations: Keep in mind that enabling extensive logging can have performance implications, especially in high-volume environments. Monitor the system performance after making changes.

    If you continue to experience issues after enabling the error log, consider checking for additional configuration settings or consulting with your SAP Basis or PI/PO administrator for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker