How To Fix SRT_ALERTING020 - Payload Trace is switched off in client &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ALERTING - Alerting Class for SOAP Runtime Monitoring

• Message number: 020

• Message text: Payload Trace is switched off in client &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ALERTING020 - Payload Trace is switched off in client &1 ?

  The SAP error message SRT_ALERTING020 indicates that the payload tracing feature is disabled in the specified client (denoted by &1). This message is typically encountered in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with web services and message processing.
  Cause:
  The error occurs because the payload tracing feature, which is used for debugging and monitoring message payloads, is turned off in the client configuration. This can happen for various reasons, such as:
  
  The tracing feature was intentionally disabled for performance reasons.
  The configuration settings were not properly set up during system installation or migration.
  The client settings were modified by an administrator.
  
  Solution:
  To resolve this issue, you need to enable payload tracing in the specified client. Here are the steps to do this:
  
  
  Log into the SAP system: Use your credentials to access the SAP GUI.
  
  
  Access the relevant transaction: You can use transaction code SRT_ADMIN to access the configuration settings for the SAP Web Services.
  
  
  Navigate to the Payload Tracing settings:
  
  In the SRT_ADMIN transaction, look for the section related to "Payload Tracing" or "Monitoring".
  You may find an option to enable or configure payload tracing.
  
  
  
  Enable Payload Tracing:
  
  Set the payload tracing option to "On" or "Enabled".
  Make sure to save your changes.
  
  
  
  Check Client Settings: Ensure that the settings are correctly applied to the specific client you are working with.
  
  
  Test the Configuration: After enabling the tracing, try to reproduce the scenario that caused the error to confirm that the issue is resolved.
  
  
  Related Information:
  
  
  Performance Considerations: Keep in mind that enabling payload tracing can impact system performance, especially in a production environment. It is advisable to enable it only for troubleshooting purposes and disable it afterward.
  
  
  Monitoring Tools: Utilize SAP monitoring tools such as the SAP Solution Manager or the built-in monitoring features in PI/PO to keep track of message processing and errors.
  
  
  Documentation: Refer to the official SAP documentation for more detailed instructions on configuring payload tracing and understanding the implications of enabling it.
  
  
  Support: If you continue to experience issues or if enabling tracing does not resolve the problem, consider reaching out to SAP support for further assistance.
  
  
  By following these steps, you should be able to resolve the SRT_ALERTING020 error and enable payload tracing in your SAP client.