How To Fix SRT_ADMIN217 - Could not delete user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 217

• Message text: Could not delete user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN217 - Could not delete user &1 ?

  The SAP error message SRT_ADMIN217 indicates that the system encountered an issue while trying to delete a user, where &1 represents the user ID that could not be deleted. This error typically arises in the context of SAP's web services and integration scenarios, particularly when dealing with the SAP Process Integration (PI) or SAP Process Orchestration (PO) environments.
  Possible Causes:
  
  User is Active: The user you are trying to delete may still be active or in use in the system.
  Authorization Issues: The user executing the delete operation may not have the necessary authorizations to delete the specified user.
  Dependencies: The user may have dependencies or associations with other objects in the system, such as roles, services, or configurations.
  Technical Issues: There may be underlying technical issues, such as database locks or inconsistencies in the user management tables.
  
  Solutions:
  
  Check User Status: Ensure that the user you are trying to delete is not currently active or logged in. If they are, log them out or wait until they are no longer active.
  Review Authorizations: Verify that the user performing the delete operation has the necessary authorizations. You may need to check roles and permissions in transaction PFCG.
  Remove Dependencies: Check for any dependencies associated with the user. This may include roles, profiles, or other configurations that need to be removed before the user can be deleted.
  Database Locks: Investigate if there are any database locks that might be preventing the deletion. You can use transaction SM12 to check for locks.
  Use Transaction SRT_ADMIN: If you are using the SRT_ADMIN transaction, ensure that you are following the correct steps to delete the user. Sometimes, using the graphical interface can help identify issues more clearly.
  Check Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the failure.
  Consult Documentation: Refer to SAP documentation or notes related to user management in the context of your specific SAP version and configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Version: Ensure that your SAP system is up to date with the latest patches and updates, as some issues may be resolved in newer versions.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.