How To Fix SRT_ADMIN215 - User &1 is not of type "System" or "Service"

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 215

• Message text: User &1 is not of type "System" or "Service"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN215 - User &1 is not of type "System" or "Service" ?

  The SAP error message SRT_ADMIN215 indicates that the user specified in the error message is not classified as a "System" or "Service" user. This error typically arises in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with web services or service-oriented architecture (SOA) configurations.
  Cause:
  
  User Type: The user specified in the error message is likely a dialog user or a user type that does not have the necessary permissions or roles assigned to act as a system or service user.
  Configuration Issues: The configuration of the web service or the service consumer may be incorrect, leading to the system not recognizing the user as a valid service user.
  Authorization Issues: The user may not have the required authorizations to perform the actions needed in the context of the service.
  
  Solution:
  
  
  Check User Type:
  
  Ensure that the user is created as a "Service" or "System" user in the SAP system. You can do this by checking the user type in transaction SU01.
  If the user is not of the correct type, you may need to create a new user with the appropriate type.
  
  
  
  Assign Roles:
  
  Make sure that the user has the necessary roles assigned that allow it to perform the required actions in the context of the web service. This can be done in transaction PFCG.
  Common roles for service users include roles related to web service consumption or specific application roles.
  
  
  
  Configuration Review:
  
  Review the configuration settings in transaction SRT_ADMIN to ensure that the user is correctly configured for the service or system you are trying to access.
  Check the service consumer and provider configurations to ensure they are set up correctly.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration again to see if the error persists.
  
  
  
  Related Information:
  
  User Types in SAP: In SAP, user types can be categorized as Dialog, System, Service, and Communication users. Each type has different permissions and use cases.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SRT_ADMIN: Service Runtime Administration
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and service configuration in SAP PI/PO.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or security team for further assistance, as they may need to investigate deeper into user authorizations and system configurations.