How To Fix SRT_ADMIN069 - Calling method & & with task id: & ( user: & )

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 069

• Message text: Calling method & & with task id: & ( user: & )

What causes this issue?

The Task Watcher identifier indicates an open process of the ABAP object
class shown in the monitor. Restarting the process can be the solution
of the problem. The call is executed in the background, so any error
message are displayed as an entry in the system log (Transaction SM21)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform the administrator to view the system log for entries of group WS
and number 5.

Procedure for System Administrators

View the system log for group WS and Number 5 and text beginning with
"SOAP Runtime Monitoring ..."

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN069 - Calling method & & with task id: & ( user: & ) ?

  The SAP error message SRT_ADMIN069 typically relates to issues with the SAP Web Services framework, particularly when there are problems with the communication between systems or when invoking a web service method. This error message indicates that there was a failure when calling a specific method, and it provides details such as the method name, task ID, and user involved.
  Cause
  The causes of this error can vary, but common reasons include:
  
  Network Issues: Problems with network connectivity between the systems involved in the web service call.
  Configuration Errors: Incorrect configuration of the web service or the service consumer/producer settings.
  Authorization Issues: The user specified in the error message may not have the necessary permissions to execute the method.
  Service Availability: The web service might be down or not properly deployed.
  Data Issues: Invalid or unexpected data being sent in the request to the web service.
  Timeouts: The request may be timing out due to long processing times or network delays.
  
  Solution
  To resolve the SRT_ADMIN069 error, you can follow these steps:
  
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems involved. You can use tools like ping or traceroute to diagnose network issues.
  
  
  Review Configuration: Verify the configuration settings for the web service in both the service provider and consumer systems. Ensure that the endpoint URLs, authentication methods, and other settings are correct.
  
  
  Check User Authorizations: Make sure that the user specified in the error message has the necessary authorizations to call the web service method. You may need to adjust roles and permissions in the SAP system.
  
  
  Service Status: Check if the web service is active and properly deployed. You can do this by accessing the service in the SAP system and ensuring it is running without errors.
  
  
  Examine Logs: Look at the application logs (transaction SLG1) and the web service logs (transaction SRT_UTIL) for more detailed error messages that can provide additional context about the failure.
  
  
  Test with Different Data: If the error is related to data, try sending different or simplified data to see if the issue persists.
  
  
  Increase Timeout Settings: If you suspect that timeouts are an issue, consider increasing the timeout settings for the web service calls.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SRT_UTIL: For monitoring and managing web services.
  SLG1: For viewing application logs.
  
  
  
  Documentation: Refer to the official SAP documentation for the specific version of your SAP system for more details on web services and error handling.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to diagnose and resolve the SRT_ADMIN069 error effectively.