How To Fix SRT_ADMIN067 - User & does not exist in system

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 067

• Message text: User & does not exist in system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN067 - User & does not exist in system ?

  The SAP error message SRT_ADMIN067 indicates that a user specified in the context of a service or configuration does not exist in the system. This error typically arises in scenarios involving SAP Process Integration (PI) or SAP Process Orchestration (PO) when trying to configure or access services that require user authentication.
  Cause:
  
  User Does Not Exist: The user specified in the configuration does not exist in the SAP system.
  Incorrect User ID: There may be a typo or incorrect user ID specified in the configuration.
  User Deactivation: The user might have been deactivated or deleted from the system.
  Authorization Issues: The user may exist but lacks the necessary authorizations to access the required services.
  
  Solution:
  
  
  Verify User Existence:
  
  Go to transaction SU01 (User Maintenance) and check if the user exists in the system.
  If the user does not exist, create the user using the same transaction.
  
  
  
  Check User ID:
  
  Ensure that the user ID specified in the configuration is correct. Look for any typos or formatting issues.
  
  
  
  User Activation:
  
  If the user exists but is locked or deactivated, unlock or activate the user in transaction SU01.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary roles and authorizations to access the services. You can check this in transaction PFCG (Role Maintenance).
  
  
  
  Configuration Review:
  
  Review the configuration settings in the relevant service or integration scenario to ensure that the correct user is being referenced.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific module or service you are working with to ensure that all configurations are set up correctly.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the SRT_ADMIN067 error and ensure that the user is correctly configured in the SAP system.