How To Fix SRT_ADMIN016 - Service user does not exist or does not have type S

SRT_ADMIN016 - Overview

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 016

• Message text: Service user does not exist or does not have type S

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN016 - Service user does not exist or does not have type S ?

  The SAP error message SRT_ADMIN016 indicates that the service user required for the SAP system's web services is either not defined or does not have the correct type (specifically, it should be of type "S" for service users). This error typically arises in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when trying to configure or use web services.
  
  Cause:
  
  Missing Service User: The service user that is supposed to be used for web service communication is not created in the system.
  Incorrect User Type: The user exists but is not of the correct type. For web services, the user must be of type "S" (Service User).
  Authorization Issues: The user may exist but does not have the necessary authorizations to perform the required actions.
  
  Configuration Issues: There may be misconfigurations in the service settings or in the integration scenario.
  
  
  Solution:
  
  
  Create the Service User:
  
  Go to transaction SU01 (User Maintenance).
  Create a new user