How To Fix SRT_ADMIN016 - Service user does not exist or does not have type S

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 016

• Message text: Service user does not exist or does not have type S

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN016 - Service user does not exist or does not have type S ?

  The SAP error message SRT_ADMIN016 indicates that the service user required for the SAP system's web services is either not defined or does not have the correct type (specifically, it should be of type "S" for service users). This error typically arises in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when trying to configure or use web services.
  Cause:
  
  Missing Service User: The service user that is supposed to be used for web service communication is not created in the system.
  Incorrect User Type: The user exists but is not of the correct type. For web services, the user must be of type "S" (Service User).
  Authorization Issues: The user may exist but does not have the necessary authorizations to perform the required actions.
  Configuration Issues: There may be misconfigurations in the service settings or in the integration scenario.
  
  Solution:
  
  
  Create the Service User:
  
  Go to transaction SU01 (User Maintenance).
  Create a new user or check if the required service user exists.
  Ensure that the user type is set to "S" (Service User).
  
  
  
  Check User Type:
  
  If the user already exists, verify that the user type is set to "S".
  You can check this in the user maintenance screen under the "Logon Data" tab.
  
  
  
  Assign Necessary Authorizations:
  
  Ensure that the service user has the necessary roles and authorizations to access the required services.
  You may need to assign specific roles that allow access to the web services.
  
  
  
  Configuration Check:
  
  Review the configuration settings in the Integration Directory or the relevant configuration areas in SAP PI/PO.
  Ensure that the service user is correctly referenced in the configuration.
  
  
  
  Testing:
  
  After making the necessary changes, test the web service again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  User Types in SAP: In SAP, user types are categorized into different types such as "A" (Dialog User), "B" (System User), "C" (Communication User), and "S" (Service User). Each type has different capabilities and restrictions.
  Authorization Objects: Familiarize yourself with the relevant authorization objects that may be required for the service user to function correctly.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error message.
  
  If the issue persists after following these steps, consider consulting SAP support or your system administrator for further assistance.