How To Fix /SRMSMC/UPDATE_PORG004 - SRM customizing for vendor update missing (table bbp_vdsync_cust)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/UPDATE_PORG -

  • Message number: 004

  • Message text: SRM customizing for vendor update missing (table bbp_vdsync_cust)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/UPDATE_PORG004 - SRM customizing for vendor update missing (table bbp_vdsync_cust) ?

    The SAP error message /SRMSMC/UPDATE_PORG004 indicates that there is a problem with the vendor update process in the Supplier Relationship Management (SRM) system. Specifically, it suggests that the necessary customizing for vendor updates is missing in the table bbp_vdsync_cust.

    Cause:

    The error typically arises due to one of the following reasons:

    1. Missing Customizing Entries: The table bbp_vdsync_cust does not have the required entries for the vendor update process. This can happen if the customizing settings were not properly maintained or if they were deleted or not transported correctly.
    2. Incorrect Configuration: There may be incorrect or incomplete configuration settings in the SRM system that prevent the vendor update from being processed correctly.
    3. Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that resulted in missing entries.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Table Entries:

      • Go to transaction SE16 or SE11 and check the contents of the table bbp_vdsync_cust.
      • Ensure that the necessary entries for vendor updates are present. If they are missing, you will need to create them.
    2. Maintain Customizing Settings:

      • Navigate to the customizing settings for vendor synchronization in SRM. This can typically be found under the following path:
        • SPRO -> SAP Supplier Relationship Management -> Basic Settings -> Vendor Synchronization -> Define Vendor Synchronization Customizing.
      • Ensure that all required settings are properly configured.
    3. Transport Issues:

      • If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate why the entries were not transported correctly.
      • If necessary, re-transport the customizing settings from the source system where they are correctly configured.
    4. Consult Documentation:

      • Review SAP documentation or notes related to vendor synchronization and the specific error message for any additional guidance or updates.
    5. Check for SAP Notes:

      • Search the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    6. Testing:

      • After making the necessary changes, perform a test to ensure that the vendor update process works as expected without triggering the error.

    Related Information:

    • Transaction Codes: SE16 (Data Browser), SE11 (Data Dictionary), SPRO (Customizing Implementation Guide).
    • Tables: bbp_vdsync_cust (Vendor Synchronization Customizing).
    • SAP Notes: Always check for the latest SAP Notes related to SRM and vendor synchronization for any known issues or patches.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation or to reach out to SAP support for assistance.

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