How To Fix /SRMSMC/SUSTAIN042 - Overall score of scorecard (&1 - &2) must be between 0 and 100

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SUSTAIN -

• Message number: 042

• Message text: Overall score of scorecard (&1 - &2) must be between 0 and 100

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SUSTAIN042 - Overall score of scorecard (&1 - &2) must be between 0 and 100 ?

  The SAP error message /SRMSMC/SUSTAIN042 Overall score of scorecard (&1 - &2) must be between 0 and 100 typically occurs in the context of the SAP Supplier Relationship Management (SRM) module, particularly when dealing with scorecards used for supplier evaluation or performance measurement.
  Cause:
  This error indicates that the overall score calculated for a scorecard is outside the acceptable range of 0 to 100. This can happen due to several reasons:
  
  Data Entry Errors: Incorrect values may have been entered for the scorecard metrics, leading to an overall score that exceeds the defined limits.
  Calculation Issues: There may be a problem with the formula or logic used to calculate the overall score, resulting in an invalid score.
  Configuration Issues: The scorecard configuration might not be set up correctly, leading to erroneous calculations.
  Missing Data: If certain required data points are missing or not properly configured, it could affect the overall score calculation.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Scorecard Inputs:
  
  Check the individual scores and metrics that contribute to the overall score. Ensure that all values are within the expected range (typically between 0 and 100).
  Correct any erroneous entries.
  
  
  
  Check Calculation Logic:
  
  Review the calculation logic used for the overall score. Ensure that it correctly aggregates the individual scores and adheres to the expected formula.
  If necessary, consult with a technical team or SAP consultant to verify the calculation logic.
  
  
  
  Configuration Review:
  
  Verify the configuration settings for the scorecard in the SAP system. Ensure that all parameters are set correctly and that the scorecard is configured to handle the expected data inputs.
  
  
  
  Data Completeness:
  
  Ensure that all required data for the scorecard is available and correctly populated. Missing data can lead to incorrect calculations.
  
  
  
  Testing:
  
  After making corrections, test the scorecard again to ensure that the overall score now falls within the acceptable range.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on scorecard configuration and troubleshooting.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to scorecard calculations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  SAP Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to ensure that the overall score of the scorecard is valid.