How To Fix /SRMSMC/SUSTAIN039 - Social compliance of scorecard (&1 - &2) must be between 0 and 100

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SUSTAIN -

• Message number: 039

• Message text: Social compliance of scorecard (&1 - &2) must be between 0 and 100

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SUSTAIN039 - Social compliance of scorecard (&1 - &2) must be between 0 and 100 ?

  The SAP error message /SRMSMC/SUSTAIN039 indicates that the social compliance score for a scorecard is outside the acceptable range of 0 to 100. This error typically arises in the context of SAP Supplier Management or SAP Sourcing, where social compliance scores are used to evaluate suppliers based on their adherence to social responsibility standards.
  Cause:
  
  Invalid Score Input: The score entered for social compliance is either less than 0 or greater than 100.
  Data Entry Error: There may have been a typographical error during data entry.
  System Configuration: The system may not be configured correctly to handle the score range.
  Data Import Issues: If scores are being imported from an external system, the data may not have been validated properly before import.
  
  Solution:
  
  Check Input Values: Review the score values entered for the scorecard. Ensure that all scores are within the range of 0 to 100.
  Correct Data Entry: If you find any scores that are outside the acceptable range, correct them to fall within the 0-100 range.
  Review Configuration: If the issue persists, check the configuration settings in SAP to ensure that the score range is set correctly.
  Data Validation: Implement data validation checks during data entry or import processes to prevent invalid scores from being saved in the system.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing scorecards and compliance metrics.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to social compliance scoring.
  User Training: Ensure that users responsible for entering or managing these scores are trained on the importance of maintaining valid score ranges.
  Audit and Reporting: Regularly audit the scores and reports generated to ensure compliance with internal and external standards.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.