How To Fix /SRMSMC/SUSTAIN028 - Creating sustainability records for supplier &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SUSTAIN -

• Message number: 028

• Message text: Creating sustainability records for supplier &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SUSTAIN028 - Creating sustainability records for supplier &1 failed ?

  The SAP error message /SRMSMC/SUSTAIN028 Creating sustainability records for supplier &1 failed typically indicates an issue related to the creation of sustainability records for a specific supplier in the SAP Supplier Relationship Management (SRM) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or system errors.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data related to the supplier in the system, such as required fields not being filled out or invalid data formats.
  Configuration Issues: The sustainability module may not be properly configured, leading to failures when attempting to create records.
  Authorization Issues: The user attempting to create the sustainability record may not have the necessary permissions.
  System Errors: There could be underlying system issues or bugs that are causing the failure.
  Integration Issues: If the sustainability records are being created as part of an integration with another system, there may be issues with the data being passed between systems.
  
  Solutions:
  
  Check Data Completeness: Verify that all required fields for the supplier are filled out correctly. Ensure that the data adheres to the expected formats.
  Review Configuration: Check the configuration settings for the sustainability module in SAP. Ensure that all necessary settings are in place and correctly configured.
  User Authorization: Confirm that the user has the appropriate authorizations to create sustainability records. If not, adjust the user roles and permissions accordingly.
  Error Logs: Review the system logs for any additional error messages or details that can provide more context about the failure. This can often be done through transaction codes like SLG1 (Application Log).
  Consult Documentation: Refer to SAP documentation or notes related to the sustainability module for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for checking logs, and other SRM-related transaction codes for managing suppliers.
  SAP Notes: Search for SAP Notes related to the error message or the sustainability module for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.