How To Fix /SRMSMC/SUPPLIER085 - Duplicate phone number: &1 belongs to partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SUPPLIER -

• Message number: 085

• Message text: Duplicate phone number: &1 belongs to partner &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SUPPLIER085 - Duplicate phone number: &1 belongs to partner &2 ?

  The SAP error message /SRMSMC/SUPPLIER085 Duplicate phone number: &1 belongs to partner &2 indicates that there is a duplicate phone number entry in the system. This error typically arises when you are trying to create or update a supplier or business partner record, and the phone number you are entering already exists for another partner in the system.
  Cause:
  
  Duplicate Entry: The phone number you are trying to enter is already associated with another supplier or business partner.
  Data Migration Issues: If data has been migrated from another system, there may be duplicates that were not cleaned up.
  User Error: The user may have mistakenly entered the same phone number for multiple partners.
  
  Solution:
  
  
  Check Existing Records: 
  
  Use the transaction code or relevant application to search for the existing partner associated with the phone number. You can use the phone number to search in the supplier or business partner master data.
  
  
  
  Modify the Phone Number:
  
  If the phone number is indeed a duplicate, consider modifying it to a unique number for the new partner you are trying to create or update.
  
  
  
  Delete or Update Existing Partner:
  
  If the existing partner with the duplicate phone number is no longer needed, you may consider deleting or updating that partner's record to free up the phone number.
  
  
  
  Data Cleansing:
  
  If this issue arises frequently, consider implementing a data cleansing process to identify and resolve duplicates in your supplier or business partner records.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or settings that might be causing this issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) or MK01 (Create Vendor) to manage supplier data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Custom Validation Rules: If your organization has implemented custom validation rules, review those to ensure they are not causing unnecessary restrictions.
  
  By following these steps, you should be able to resolve the error and ensure that your supplier or business partner records are correctly maintained without duplicates.