How To Fix /SRMSMC/SUPPLIER069 - Master data self-service maintenance requires a contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SUPPLIER -

• Message number: 069

• Message text: Master data self-service maintenance requires a contact person

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SUPPLIER069 - Master data self-service maintenance requires a contact person ?

  The SAP error message /SRMSMC/SUPPLIER069 indicates that the master data self-service maintenance process requires a contact person to be specified. This error typically occurs in the context of supplier or vendor management within the SAP Supplier Relationship Management (SRM) module.
  Cause:
  The error is triggered when a user attempts to create or update supplier master data without providing a required contact person. The contact person is essential for communication and management of supplier relationships, and the system enforces this requirement to ensure that all necessary information is captured.
  Solution:
  To resolve this error, you need to ensure that a contact person is specified in the master data maintenance screen. Here are the steps you can follow:
  
  
  Access the Supplier Master Data Maintenance:
  
  Navigate to the relevant transaction or application where you are trying to maintain supplier data.
  
  
  
  Locate the Contact Person Field:
  
  Look for the section or field designated for the contact person. This may be labeled as "Contact Person," "Contact," or similar.
  
  
  
  Enter Contact Person Information:
  
  Fill in the required details for the contact person, such as name, phone number, email address, and any other relevant information.
  
  
  
  Save Changes:
  
  After entering the contact person information, save the changes to the supplier master data.
  
  
  
  Re-attempt the Operation:
  
  Once the contact person is added, try to perform the operation that previously resulted in the error.
  
  
  
  Related Information:
  
  
  Configuration Settings: If you are an administrator or have access to configuration settings, you may want to check the settings related to supplier master data maintenance to ensure that the contact person field is correctly configured as mandatory.
  
  
  User Roles and Authorizations: Ensure that the user attempting to perform the maintenance has the necessary authorizations to edit supplier master data, including adding a contact person.
  
  
  Documentation and Help: Refer to SAP documentation or help resources for more detailed information on managing supplier master data and the specific requirements for contact persons.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  By ensuring that a contact person is specified, you should be able to resolve the error and proceed with your master data maintenance tasks.