How To Fix /SRMSMC/SUPPLIER014 - Requested address does not exist; wrong reference passed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/SUPPLIER -

  • Message number: 014

  • Message text: Requested address does not exist; wrong reference passed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/SUPPLIER014 - Requested address does not exist; wrong reference passed ?

    The SAP error message /SRMSMC/SUPPLIER014 Requested address does not exist; wrong reference passed typically occurs in the context of Supplier Relationship Management (SRM) when there is an issue with the address data being referenced in a transaction or process. This error indicates that the system is unable to find the address that has been requested, which could be due to several reasons.

    Causes:

    1. Incorrect Address Reference: The address ID or reference being used in the transaction may not exist in the system.
    2. Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrectly maintained address records.
    3. Configuration Issues: The system configuration may not be set up correctly to handle the address references.
    4. Authorization Issues: The user may not have the necessary permissions to access the address data.
    5. Integration Issues: If the address is being pulled from an external system, there may be issues with the integration or data transfer.

    Solutions:

    1. Verify Address Data: Check the address data in the system to ensure that the address ID being referenced exists and is correctly maintained.

      • Use transaction codes like BP (Business Partner) to check the address details.
    2. Check Configuration: Review the configuration settings related to address management in SRM to ensure they are set up correctly.

      • Ensure that the address types and categories are properly defined.
    3. Review Transaction Data: Look at the transaction or document that is generating the error to ensure that all references are correct and complete.

    4. User Authorizations: Ensure that the user has the necessary authorizations to access the address data. This may involve checking roles and permissions in the system.

    5. Integration Checks: If the address is being sourced from an external system, verify that the integration is functioning correctly and that the data is being transferred as expected.

    6. Consult Logs: Check the application logs for more detailed error messages or stack traces that can provide additional context about the issue.

    7. SAP Notes: Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation and may have provided solutions or patches.

    8. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SWI1 (for workflow), and SLG1 (for application logs) to help diagnose the issue.
    • Documentation: Review SAP documentation related to Supplier Relationship Management and address management for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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