How To Fix /SRMSMC/S3Q_EXT039 - Certificate has been created; still pending approval

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/S3Q_EXT -

• Message number: 039

• Message text: Certificate has been created; still pending approval

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/S3Q_EXT039 - Certificate has been created; still pending approval ?

  The SAP error message /SRMSMC/S3Q_EXT039 Certificate has been created; still pending approval typically occurs in the context of the SAP Supplier Relationship Management (SRM) module, particularly when dealing with the approval process for certificates or documents related to suppliers or procurement activities.
  Cause:
  This error message indicates that a certificate (or document) has been created in the system but has not yet been approved by the designated approver. The approval process is a critical part of ensuring that all necessary checks and validations are performed before the certificate can be used or activated.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Approval Workflow:
  
  Verify if there is an approval workflow set up for the certificate. Ensure that the appropriate approvers are assigned and that they have the necessary permissions to approve the certificate.
  
  
  
  Review Approval Status:
  
  Navigate to the relevant transaction or application where the certificate is created. Check the status of the certificate to confirm that it is indeed pending approval.
  
  
  
  Notify Approvers:
  
  If the certificate is pending approval, notify the designated approvers to take action. They may need to log into the system and approve the certificate.
  
  
  
  Check for Errors:
  
  Ensure that there are no errors or issues preventing the approvers from accessing the approval task. This could include system errors, missing authorizations, or other workflow-related issues.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific details on the approval process for certificates in your version of SAP SRM.
  
  
  
  Contact Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  User Roles and Authorizations: Ensure that users involved in the approval process have the correct roles and authorizations assigned to them.
  Workflow Configuration: Review the workflow configuration in the SAP system to ensure it is set up correctly for the approval of certificates.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM that may help you monitor and manage the approval process (e.g., SWI1 for workflow items).
  System Logs: Check system logs for any errors or warnings that may provide additional context regarding the approval process.
  
  By following these steps, you should be able to address the error message and facilitate the approval of the pending certificate.