How To Fix /SRMSMC/REPLICATION162 - Supplier &1, contact &2: identical phone number belongs to contact &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/REPLICATION -

• Message number: 162

• Message text: Supplier &1, contact &2: identical phone number belongs to contact &3

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SRMSMC/REPLICATION162 - Supplier &1, contact &2: identical phone number belongs to contact &3 ?

  The SAP error message /SRMSMC/REPLICATION162 indicates that there is a conflict in the supplier data due to identical phone numbers being associated with multiple contacts. Specifically, the message states that the phone number for a supplier contact is already assigned to another contact, which is not allowed in the system.
  Cause:
  The error occurs when:
  
  A supplier has multiple contacts, and at least two of those contacts share the same phone number.
  The system enforces a uniqueness constraint on phone numbers for contacts within the same supplier.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Contacts: Review the contacts associated with the supplier in question. You will need to identify which contacts are sharing the same phone number.
  
  
  Update Phone Numbers: 
  
  Change the phone number of one of the contacts to a unique value. This can be done by editing the contact details in the supplier master data.
  Ensure that each contact has a distinct phone number to avoid future conflicts.
  
  
  
  Check for Data Replication: If you are using data replication (e.g., from a legacy system or another SAP system), ensure that the data being replicated does not contain duplicates. You may need to clean up the source data before replication.
  
  
  Test Changes: After making the necessary changes, attempt to replicate or save the supplier data again to ensure that the error has been resolved.
  
  
  Consult Documentation: If you are unsure about the process or need further assistance, refer to the SAP documentation or consult with your SAP support team.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage supplier and contact information.
  Data Consistency: Maintaining unique identifiers for contacts is crucial for data integrity and consistency within the SAP system.
  Error Logs: Check the error logs for additional details that may help in troubleshooting similar issues in the future.
  
  By following these steps, you should be able to resolve the error and ensure that your supplier contact information is correctly maintained in the SAP system.