How To Fix /SRMSMC/REPLICATION111 - Contact person with same e-mail address already exists (partner: &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/REPLICATION -

• Message number: 111

• Message text: Contact person with same e-mail address already exists (partner: &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/REPLICATION111 - Contact person with same e-mail address already exists (partner: &1) ?

  The SAP error message /SRMSMC/REPLICATION111 indicates that there is an attempt to create or replicate a contact person in the system, but a contact person with the same email address already exists. This is a common issue when dealing with data replication or integration processes in SAP Supplier Relationship Management (SRM) or similar modules.
  Cause:
  The error is triggered when the system detects that the email address being used for a new contact person is already associated with another contact in the system. This is a violation of the uniqueness constraint for email addresses in the database, which is typically enforced to avoid confusion and ensure data integrity.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Contacts:
  
  Use the relevant transaction or report in SAP to search for existing contact persons with the same email address. You can use transaction codes like BP (Business Partner) or BP_MON (Business Partner Monitor) to find duplicates.
  
  
  
  Modify the Email Address:
  
  If you find that the email address is already in use, you can either:
  
  Change the email address of the new contact person you are trying to create.
  Update the existing contact person’s email address if it is appropriate to do so.
  
  
  
  
  
  Delete or Deactivate Duplicate Contacts:
  
  If the existing contact is no longer needed, consider deleting or deactivating it to free up the email address for the new contact.
  
  
  
  Data Cleansing:
  
  Perform a data cleansing exercise to ensure that there are no duplicate email addresses in your database. This can help prevent similar issues in the future.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of your SRM system for any additional guidelines or best practices regarding contact person management.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support for help. They may provide additional insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Business Partner Management: Understanding how business partners and contact persons are managed in SAP can help in preventing such issues. Familiarize yourself with the configuration settings related to business partner roles and email address uniqueness.
  Data Replication: If this error occurs during data replication from another system (like an ERP system), ensure that the source data is clean and does not contain duplicates.
  Error Logs: Check the application logs (transaction SLG1) for more detailed information about the error and any related messages that could provide further context.
  
  By following these steps, you should be able to resolve the error and ensure that your contact person data is correctly managed in the SAP system.