How To Fix /SRMSMC/REPLICATION060 - Cannot create mapping between contact &1 (existing) and &2 (new)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/REPLICATION -

• Message number: 060

• Message text: Cannot create mapping between contact &1 (existing) and &2 (new)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/REPLICATION060 - Cannot create mapping between contact &1 (existing) and &2 (new) ?

  The SAP error message /SRMSMC/REPLICATION060 indicates that there is an issue with creating a mapping between two contact records during a replication process. This typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar systems where contact information is synchronized between different systems or modules.
  Cause:
  The error message suggests that there is a conflict or inconsistency in the contact data being processed. The specific reasons for this error can include:
  
  Duplicate Contacts: The existing contact (&1) already has a mapping that conflicts with the new contact (&2).
  Data Integrity Issues: There may be issues with the data integrity of the contact records, such as missing required fields or invalid data formats.
  Configuration Issues: There may be configuration settings in the system that prevent the creation of new mappings under certain conditions.
  Authorization Issues: The user or process attempting to create the mapping may not have the necessary permissions to perform this action.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Duplicates: Review the existing contact records to identify any duplicates. If duplicates exist, you may need to merge or delete them as appropriate.
  
  
  Validate Data: Ensure that both the existing and new contact records have all required fields populated and that the data is in the correct format. Correct any inconsistencies.
  
  
  Review Configuration: Check the configuration settings related to contact replication and mapping in your SAP system. Ensure that there are no restrictions that would prevent the creation of the mapping.
  
  
  Check Authorizations: Verify that the user or process has the necessary authorizations to create mappings between contacts. Adjust roles and permissions if needed.
  
  
  Consult Logs: Look at the application logs or error logs for more detailed information about the error. This can provide additional context that may help in troubleshooting.
  
  
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may have additional insights or patches available for known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing contacts and SLG1 for viewing application logs.
  Documentation: Review SAP documentation related to contact management and replication processes for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.