How To Fix /SRMSMC/REMINDER002 - No e-mails will be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/REMINDER -

• Message number: 002

• Message text: No e-mails will be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/REMINDER002 - No e-mails will be sent ?

  The SAP error message /SRMSMC/REMINDER002 No e-mails will be sent typically indicates that the system is unable to send reminder emails due to certain configuration or operational issues. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in the SAPconnect (SCOT) transaction.
  SMTP Server Issues: The SMTP server settings may be incorrect, or the server may be down or unreachable.
  User Settings: The user profile may not have the necessary email settings or may not be set up to receive emails.
  No Recipients Defined: There may be no valid email recipients defined for the reminders.
  Job Scheduling Issues: The background job responsible for sending emails may not be scheduled correctly or may have failed.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Go to transaction SCOT and verify the settings for SMTP. Ensure that the SMTP server is correctly configured and reachable.
  Check the settings for the email domain and ensure that they are correct.
  
  
  
  Verify SMTP Server:
  
  Test the connectivity to the SMTP server from the SAP system. You can use tools like telnet to check if the SMTP port is open.
  Ensure that the SMTP server is running and can accept connections.
  
  
  
  User Profile Settings:
  
  Check the user settings in transaction SU01 to ensure that the email address is correctly maintained.
  Ensure that the user has the necessary authorizations to send emails.
  
  
  
  Check Recipients:
  
  Ensure that there are valid recipients defined for the reminders. This can be checked in the relevant configuration or customizing settings.
  
  
  
  Review Background Jobs:
  
  Check the status of the background job responsible for sending emails in transaction SM37. Look for any errors or issues with the job.
  If the job is not scheduled, you may need to schedule it again.
  
  
  
  Check for Errors in Logs:
  
  Review the application logs (transaction SLG1) for any related error messages that could provide more context on why emails are not being sent.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for configuring SAPconnect and email settings.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SRMSMC/REMINDER002 No e-mails will be sent error message.