How To Fix /SRMSMC/QNR002 - Section &1 is not active or does not exist in the question library

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/QNR -

• Message number: 002

• Message text: Section &1 is not active or does not exist in the question library

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/QNR002 - Section &1 is not active or does not exist in the question library ?

  The SAP error message /SRMSMC/QNR002 Section &1 is not active or does not exist in the question library typically occurs in the context of SAP's Question Management System, which is part of the SAP Supplier Relationship Management (SRM) module. This error indicates that the system is trying to access a section in the question library that is either inactive or does not exist.
  Causes:
  
  Inactive Section: The section referenced by &1 is not active in the question library. This could happen if the section was deactivated or not properly configured.
  Non-existent Section: The section may not exist in the question library due to deletion or incorrect configuration.
  Authorization Issues: The user may not have the necessary permissions to access the section.
  Configuration Errors: There may be issues with the configuration of the question library or the specific section.
  
  Solutions:
  
  
  Check Section Status:
  
  Go to the question library in the SAP system and verify if the section with the identifier &1 exists and is active.
  If it is inactive, activate it.
  
  
  
  Verify Configuration:
  
  Ensure that the section is correctly configured in the question library. Check for any missing or incorrect settings.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the question library and the specific section.
  
  
  
  Recreate the Section:
  
  If the section does not exist, you may need to recreate it in the question library.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing the question library and sections.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing the question library, such as SRM_QN or similar.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SRMSMC/QNR002.