How To Fix /SRMSMC/QLB038 - Question &1: Certificate questions cannot be used in supplier evaluations

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/QLB -

• Message number: 038

• Message text: Question &1: Certificate questions cannot be used in supplier evaluations

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/QLB038 - Question &1: Certificate questions cannot be used in supplier evaluations ?

  The SAP error message /SRMSMC/QLB038 indicates that there is an issue with the use of certificate questions in supplier evaluations. This error typically arises in the context of the Supplier Relationship Management (SRM) module when trying to evaluate suppliers based on certain criteria that include certificate questions.
  Cause:
  The error message suggests that the system is unable to process certificate questions for supplier evaluations. This can occur due to several reasons:
  
  Configuration Issues: The system may not be properly configured to allow certificate questions in supplier evaluations.
  Missing Data: There may be missing or incomplete data related to the certificate questions or the supplier evaluation process.
  System Limitations: The version of SAP SRM being used may not support the functionality of using certificate questions in supplier evaluations.
  Authorization Issues: The user may not have the necessary permissions to access or utilize certificate questions in the evaluation process.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for supplier evaluations in the SRM system. Ensure that certificate questions are enabled and properly set up.
  Navigate to the relevant customizing settings in SPRO (SAP Project Reference Object) and verify the settings for supplier evaluations and certificate questions.
  
  
  
  Verify Data:
  
  Ensure that all necessary data related to certificate questions is complete and correctly maintained in the system.
  Check if the certificate questions are correctly assigned to the relevant supplier evaluation criteria.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for your specific version of SRM to understand the limitations or requirements regarding certificate questions in supplier evaluations.
  
  
  
  Check User Authorizations:
  
  Verify that the user attempting to perform the supplier evaluation has the necessary authorizations to access and use certificate questions.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant configuration or data information.
  
  
  
  Related Information:
  
  SAP SRM Documentation: Review the official SAP documentation for Supplier Relationship Management to understand the functionalities and configurations related to supplier evaluations and certificate questions.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Resources: Consider training sessions or resources that focus on SAP SRM to enhance understanding of supplier evaluations and related configurations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.