How To Fix /SRMSMC/QLB037 - Certificate questions cannot be used in supplier evaluations

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/QLB -

• Message number: 037

• Message text: Certificate questions cannot be used in supplier evaluations

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/QLB037 - Certificate questions cannot be used in supplier evaluations ?

  The SAP error message /SRMSMC/QLB037 indicates that there is an issue with the use of certificate questions in supplier evaluations within the SAP Supplier Relationship Management (SRM) module. This error typically arises when the system is unable to process or recognize the certificate questions that have been defined for supplier evaluations.
  Cause:
  
  Configuration Issues: The certificate questions may not be properly configured in the system. This could include missing or incorrect settings in the evaluation criteria or the question types.
  Question Type Compatibility: The type of questions being used may not be compatible with the supplier evaluation process.
  Missing Authorizations: The user may not have the necessary authorizations to access or use the certificate questions in the evaluation process.
  Data Integrity Issues: There may be inconsistencies or errors in the data related to the certificate questions or the suppliers being evaluated.
  
  Solution:
  
  Check Configuration: Review the configuration settings for certificate questions in the SRM system. Ensure that all necessary parameters are correctly set up.
  Verify Question Types: Ensure that the question types being used are appropriate for supplier evaluations. If necessary, modify or replace the questions with compatible types.
  User Authorizations: Check the user roles and authorizations to ensure that the user attempting to perform the evaluation has the necessary permissions.
  Data Validation: Validate the data related to the certificate questions and the suppliers. Look for any inconsistencies or errors that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to supplier evaluations and certificate questions for any specific guidelines or troubleshooting steps.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide patches or updates that address the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users involved in supplier evaluations are adequately trained on the system and understand how to configure and use certificate questions effectively.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.