How To Fix /SRMSMC/QLB027 - Question/section &1 cannot be updated; it does not exist or is obsolete

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/QLB -

• Message number: 027

• Message text: Question/section &1 cannot be updated; it does not exist or is obsolete

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/QLB027 - Question/section &1 cannot be updated; it does not exist or is obsolete ?

  The SAP error message /SRMSMC/QLB027 indicates that a specific question or section (identified by &1) cannot be updated because it either does not exist or is considered obsolete. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where questionnaires or forms are used.
  Causes:
  
  Non-Existent Question/Section: The question or section you are trying to update may not exist in the database. This could happen if it was deleted or never created.
  Obsolete Question/Section: The question or section may have been marked as obsolete, meaning it is no longer active or valid for updates.
  Incorrect Configuration: There may be a configuration issue in the system that is preventing the question or section from being recognized.
  Authorization Issues: The user may not have the necessary permissions to update the question or section, leading to the error.
  
  Solutions:
  
  Verify Existence: Check if the question or section actually exists in the system. You can do this by navigating to the relevant area in the SRM module and searching for the question/section.
  Check Status: If the question or section is marked as obsolete, you may need to either reactivate it or create a new question/section to replace it.
  Review Configuration: Ensure that the configuration settings for the questionnaire or form are correct. This may involve checking the customizing settings in the SAP system.
  User Authorization: Confirm that the user attempting to make the update has the necessary authorizations. If not, you may need to adjust the user roles or permissions.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing questions and sections within the SRM module.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing questionnaires, such as SRM_QA for questionnaire administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.