How To Fix /SRMSMC/INTEGRATION069 - Change information contains neither the ID nor the GUID of the supplier

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/INTEGRATION -

• Message number: 069

• Message text: Change information contains neither the ID nor the GUID of the supplier

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/INTEGRATION069 - Change information contains neither the ID nor the GUID of the supplier ?

  The SAP error message /SRMSMC/INTEGRATION069 indicates that there is an issue with the integration process related to supplier information. Specifically, it suggests that the change information being processed does not contain either the ID or the GUID (Globally Unique Identifier) of the supplier, which is necessary for the system to identify and update the supplier record correctly.
  Cause:
  
  
  Missing Supplier ID or GUID: The most common cause of this error is that the data being sent to the SAP system for processing does not include the required supplier ID or GUID. This could happen due to:
  
  Incorrect data mapping in the integration process.
  Data extraction issues from the source system.
  Manual data entry errors.
  
  
  
  Integration Configuration Issues: There may be configuration issues in the integration settings that prevent the correct data from being transmitted.
  
  
  Data Format Issues: The data format being used may not be compatible with what SAP expects, leading to missing fields.
  
  
  Solution:
  
  
  Check Data Source: Verify the source system from which the supplier data is being extracted. Ensure that the supplier ID or GUID is present in the data being sent to SAP.
  
  
  Review Integration Mapping: If you are using middleware or an integration tool, check the mapping configuration to ensure that the supplier ID or GUID is correctly mapped to the corresponding fields in SAP.
  
  
  Data Validation: Implement data validation checks before sending data to SAP to ensure that all required fields, including the supplier ID or GUID, are populated.
  
  
  Error Logging: Enable detailed logging for the integration process to capture more information about the data being sent. This can help identify where the issue is occurring.
  
  
  Consult Documentation: Review the relevant SAP documentation for the integration process you are using to ensure that you are following the correct procedures and that all required fields are included.
  
  
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that supplier data is being processed correctly.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Integration Tools: If you are using third-party integration tools (like SAP PI/PO, SAP CPI, etc.), refer to their documentation for specific troubleshooting steps related to data mapping and transmission.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.