How To Fix /SRMSMC/INTEGRATION014 - Vendor group &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/INTEGRATION -

• Message number: 014

• Message text: Vendor group &1 is locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/INTEGRATION014 - Vendor group &1 is locked by user &2 ?

  The SAP error message /SRMSMC/INTEGRATION014 Vendor group &1 is locked by user &2 typically occurs in the context of the Supplier Relationship Management (SRM) module when there is an attempt to access or modify a vendor group that is currently locked by another user. This locking mechanism is in place to prevent data inconsistencies and conflicts when multiple users are trying to access or modify the same data simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the vendor group, which causes it to be locked.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Error: There may be a system error or bug that is causing the lock to persist even after the user has finished their work.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their work may resolve the issue. You can try again after some time.
  Identify the Locking User: If you have the necessary permissions, you can check which user is holding the lock. This can typically be done using transaction codes like SM12 (for lock entries) or SM21 (for system logs).
  Release the Lock: If you determine that the lock is no longer needed (e.g., the user has logged off or the session has timed out), you can manually release the lock using transaction SM12. However, be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the data.
  Contact the User: If possible, communicate with the user who is holding the lock to see if they can release it.
  Check for System Issues: If this issue occurs frequently, it may be worth investigating if there are underlying system issues or bugs that need to be addressed by your SAP Basis team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 for lock entries, SM21 for system logs, and SU01 for user management.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to access and modify vendor groups.
  SAP Notes: Check for any SAP Notes related to this error message, as there may be patches or updates that address known issues.
  Documentation: Review SAP documentation for best practices on managing vendor groups and handling locks in the SRM module.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.