How To Fix /SRMSMC/FND_WFL037 - Error in background step for supplier certificate approval

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/FND_WFL -

• Message number: 037

• Message text: Error in background step for supplier certificate approval

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/FND_WFL037 - Error in background step for supplier certificate approval ?

  The SAP error message /SRMSMC/FND_WFL037 typically indicates an issue in the background processing of a workflow related to supplier certificate approval in the Supplier Relationship Management (SRM) module. This error can arise due to various reasons, including configuration issues, missing data, or problems with the workflow itself.
  Possible Causes:
  
  Workflow Configuration Issues: The workflow may not be properly configured, leading to errors during execution.
  Missing or Incorrect Data: Required data for the supplier certificate approval process may be missing or incorrect, causing the workflow to fail.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to perform the actions required in the workflow.
  Technical Errors: There may be underlying technical issues, such as problems with the background job processing or system performance issues.
  Custom Code Issues: If there are any custom enhancements or modifications in the workflow, they may be causing the error.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration in the SAP system to ensure that all steps are correctly defined and that there are no missing components.
  Validate Data: Ensure that all required data for the supplier certificate approval is present and correctly formatted. Check for any missing fields or incorrect values.
  Review Authorizations: Verify that the user executing the workflow has the necessary authorizations to perform the actions required in the workflow.
  Analyze Logs: Check the workflow logs and background job logs for more detailed error messages that can provide insights into the specific cause of the failure.
  Debugging: If you have access to the development environment, consider debugging the workflow to identify where the error occurs.
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWI1 (Work Item Selection) to monitor workflow instances and SWI2_FREQ to check for frequent workflow errors.
  Workflow Administration: Use transaction SWDD to access the workflow builder and review the workflow definitions.
  Background Job Monitoring: Use transaction SM37 to monitor background jobs and check for any failed jobs related to the workflow.
  
  By following these steps, you should be able to diagnose and resolve the error related to supplier certificate approval in SAP SRM.