How To Fix /SRMSMC/FND_WFL036 - Error in background step for supplier attachment approval

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/FND_WFL -

• Message number: 036

• Message text: Error in background step for supplier attachment approval

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/FND_WFL036 - Error in background step for supplier attachment approval ?

  The SAP error message /SRMSMC/FND_WFL036 Error in background step for supplier attachment approval typically occurs in the context of the Supplier Relationship Management (SRM) module, particularly when there is an issue with the workflow related to supplier attachment approvals. This error can arise due to various reasons, including configuration issues, missing data, or problems with the workflow itself.
  Causes:
  
  Workflow Configuration Issues: The workflow for supplier attachment approval may not be configured correctly, leading to errors during execution.
  Missing or Incorrect Data: Required data for the approval process may be missing or incorrect, causing the workflow to fail.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to perform the actions required in the workflow.
  System Performance Issues: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in background processing.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration in the SAP system to ensure that all steps are correctly defined and that there are no missing components.
  Validate Data: Ensure that all required data for the supplier attachment approval is present and correctly formatted. Check for any missing attachments or incorrect references.
  Review Authorizations: Verify that the user executing the workflow has the necessary authorizations to approve supplier attachments. Adjust roles and permissions as needed.
  Monitor System Performance: Check the system performance and logs to identify any bottlenecks or issues that may be affecting background processing. Consider optimizing the system or scheduling the workflow during off-peak hours.
  Check Logs for Detailed Errors: Look into the workflow logs and application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the failure.
  Re-execute the Workflow: After addressing any identified issues, try to re-execute the workflow to see if the problem persists.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SWI1 (Work Item Selection) to monitor workflow instances and SWI2_FREQ (Work Item Selection - Frequency) to analyze workflow performance.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the error message.
  Documentation: Refer to the official SAP documentation for SRM workflows to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.