How To Fix /SRMSMC/EXT_COMMON016 - Enter the Password


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/EXT_COMMON -

  • Message number: 016

  • Message text: Enter the Password

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/EXT_COMMON016 - Enter the Password ?

    The SAP error message /SRMSMC/EXT_COMMON016 Enter the Password typically occurs in the context of SAP Supplier Relationship Management (SRM) or when dealing with external systems that require authentication. This error indicates that a password is required for a specific operation, such as accessing a service or executing a transaction.

    Cause:

    1. Missing Password: The most common cause is that the system is expecting a password input, but it has not been provided.
    2. Configuration Issues: There may be issues with the configuration of the external system or service that requires authentication.
    3. Expired Credentials: The credentials being used may have expired or been changed, leading to the need for a new password.
    4. User Authorization: The user may not have the necessary authorizations to perform the action, which can sometimes trigger a password prompt.

    Solution:

    1. Enter the Password: If prompted, enter the correct password for the user account being used.
    2. Check Configuration: Review the configuration settings for the external system or service to ensure that the correct credentials are being used.
    3. Update Credentials: If the password has changed or expired, update the credentials in the relevant configuration settings.
    4. User Authorization: Ensure that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the SAP system.
    5. Consult Documentation: Refer to the SAP documentation or help resources for specific guidance related to the operation you are trying to perform.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    • User Management: Ensure that user management practices are in place to handle password changes and expirations effectively.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to resolve the error message and proceed with your operations in SAP.

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