How To Fix /SRMSMC/EXT_COMMON017 - Enter the confirmed password


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/EXT_COMMON -

  • Message number: 017

  • Message text: Enter the confirmed password

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/EXT_COMMON017 - Enter the confirmed password ?

    The SAP error message /SRMSMC/EXT_COMMON017 Enter the confirmed password typically occurs in the context of the SAP Supplier Relationship Management (SRM) system, particularly when a user is trying to change or set a password but has not entered the confirmation password correctly.

    Cause:

    1. Mismatched Passwords: The most common cause of this error is that the password entered in the "New Password" field does not match the password entered in the "Confirm Password" field.
    2. Empty Fields: If either the new password or the confirmation password fields are left empty, this error may also be triggered.
    3. Password Policy Violations: If the new password does not meet the system's password complexity requirements (e.g., length, special characters), it may not be accepted.

    Solution:

    1. Re-enter Passwords: Ensure that both the "New Password" and "Confirm Password" fields are filled in correctly and match exactly. Pay attention to case sensitivity and any special characters.
    2. Check for Empty Fields: Make sure that neither of the password fields is empty.
    3. Review Password Policy: Verify that the new password complies with the organization's password policy. This may include requirements for length, complexity, and character types.
    4. Clear Cache: Sometimes, clearing the browser cache or using a different browser can resolve unexpected issues.
    5. User Role and Permissions: Ensure that the user has the necessary permissions to change their password. If not, contact your system administrator.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to password management in SRM.
    • User Documentation: Refer to the SAP SRM user documentation for guidelines on password management and security policies.
    • System Administrator: If the issue persists, it may be beneficial to contact your system administrator or SAP support for further assistance.

    By following these steps, you should be able to resolve the error and successfully change or set your password in the SAP SRM system.

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