How To Fix /SRMSMC/CONTACT009 - Contact &1 is not a contact of supplier &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 009

• Message text: Contact &1 is not a contact of supplier &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT009 - Contact &1 is not a contact of supplier &2 ?

  The SAP error message /SRMSMC/CONTACT009 indicates that there is an issue with the relationship between a contact and a supplier in the SAP Supplier Relationship Management (SRM) module. Specifically, the error states that the contact (identified as &1) is not recognized as a contact for the specified supplier (identified as &2).
  Cause:
  
  Incorrect Contact Assignment: The contact may not be properly assigned to the supplier in the system. This could happen if the contact was not created or linked correctly to the supplier.
  Data Inconsistency: There may be inconsistencies in the data, such as the contact being deleted or the supplier being changed without updating the contact information.
  Authorization Issues: The user may not have the necessary permissions to view or manage the contact for the specified supplier.
  Configuration Issues: There may be configuration settings in the SRM system that are preventing the contact from being recognized as associated with the supplier.
  
  Solution:
  
  
  Verify Contact Assignment:
  
  Check the supplier master data to ensure that the contact is correctly assigned to the supplier. You can do this by navigating to the supplier's details in the SRM system and reviewing the contacts listed.
  If the contact is not listed, you may need to add the contact to the supplier.
  
  
  
  Create or Update Contact:
  
  If the contact does not exist, create a new contact and ensure it is linked to the correct supplier.
  If the contact exists but is not linked, update the contact's details to associate it with the supplier.
  
  
  
  Check Data Consistency:
  
  Review the data for any inconsistencies. Ensure that the contact and supplier records are complete and accurate.
  
  
  
  Review User Permissions:
  
  Ensure that the user attempting to access or manage the contact has the necessary authorizations. If not, work with your SAP security team to grant the appropriate permissions.
  
  
  
  Consult Configuration Settings:
  
  If the issue persists, consult with your SAP Basis or configuration team to review any relevant settings that may affect contact-supplier relationships.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage contacts and suppliers.
  Documentation: Refer to SAP Help documentation for SRM for detailed information on managing contacts and suppliers.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SRMSMC/CONTACT009 error message.