How To Fix /SRMSMC/CMN_BL130 - Task &1: e-mail address of processor &2 is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 130

• Message text: Task &1: e-mail address of processor &2 is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL130 - Task &1: e-mail address of processor &2 is missing ?

  The SAP error message /SRMSMC/CMN_BL130 Task &1: e-mail address of processor &2 is missing typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where tasks are assigned to users, and an email notification is expected to be sent to the processor of that task. The error indicates that the system cannot find an email address for the user assigned to the task, which is necessary for sending notifications or alerts.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the user (processor) assigned to the task does not have an email address maintained in their user profile.
  User Profile Issues: The user profile may not be correctly set up in the SAP system, or the email address may have been deleted or not entered.
  Integration Issues: If the user data is being pulled from an external system (like an LDAP directory), there may be synchronization issues.
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID of the processor (the user indicated by &2 in the error message).
  Check the "Address" tab to ensure that an email address is entered in the "E-mail" field.
  If it is missing, enter a valid email address and save the changes.
  
  
  
  Verify User Roles and Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to perform the task. Sometimes, missing roles can lead to incomplete user profiles.
  
  
  
  Check for Data Synchronization:
  
  If your organization uses an external directory for user management, ensure that the synchronization between the external system and SAP is functioning correctly.
  
  
  
  Test Email Functionality:
  
  After updating the email address, you can test the email functionality by triggering a task or notification to see if the error persists.
  
  
  
  Consult with Basis Team:
  
  If the issue continues, consult with your SAP Basis team to check for any underlying issues with the email configuration in the SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  SU10 - Mass User Maintenance (if you need to update multiple users)
  
  
  Email Configuration: Ensure that the SAP system is properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) and ensuring that the SMTP settings are correct.
  Documentation: Refer to SAP Help documentation for more details on user management and email configuration.
  
  By following these steps, you should be able to resolve the error and ensure that the processor has a valid email address for notifications.