How To Fix /SRMSMC/CMN_BL125 - The template is inconsistent; notify the category manager

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 125

• Message text: The template is inconsistent; notify the category manager

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL125 - The template is inconsistent; notify the category manager ?

  The SAP error message /SRMSMC/CMN_BL125 indicates that there is an inconsistency in a template used within the SAP Supplier Relationship Management (SRM) system. This error typically arises when the template being used for a specific process (like creating a shopping cart, purchase order, etc.) does not meet the required criteria or has missing or incorrect data.
  Cause:
  
  Template Configuration Issues: The template may not be properly configured, leading to missing fields or incorrect data types.
  Missing Required Fields: Certain mandatory fields in the template may not be filled out, causing the system to flag it as inconsistent.
  Version Mismatch: The template version being used may not match the expected version in the system.
  Data Integrity Issues: There may be issues with the data integrity, such as references to non-existent categories or suppliers.
  Authorization Issues: The user may not have the necessary permissions to access or modify the template.
  
  Solution:
  
  Notify the Category Manager: As the error message suggests, the first step is to notify the category manager or the person responsible for managing the templates. They can review the template for inconsistencies.
  Review Template Configuration: Check the configuration of the template in the SRM system. Ensure that all required fields are filled out correctly and that the data types are appropriate.
  Check for Missing Fields: Identify any mandatory fields that are not filled in the template and complete them.
  Validate Template Version: Ensure that the version of the template being used is the correct one and is up to date.
  Data Integrity Check: Verify that all references in the template (like categories, suppliers, etc.) are valid and exist in the system.
  User Permissions: Ensure that the user has the necessary permissions to access and modify the template.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SRM documentation for guidelines on template management and configuration.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By addressing the inconsistencies in the template and ensuring that all required fields are correctly filled, you should be able to resolve the error message and proceed with your tasks in the SAP SRM system.