How To Fix /SRMSMC/CMN_BL064 - Error during inbound processing of qualification response; see SLG1 log

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 064

• Message text: Error during inbound processing of qualification response; see SLG1 log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL064 - Error during inbound processing of qualification response; see SLG1 log ?

  The SAP error message /SRMSMC/CMN_BL064 indicates that there was an error during the inbound processing of a qualification response in the SAP Supplier Relationship Management (SRM) module. This error typically occurs when there are issues with the data being processed or with the configuration of the system.
  Cause
  The causes of this error can vary, but common reasons include:
  
  Data Issues: The qualification response data being sent to the system may be incomplete, incorrect, or not in the expected format.
  Configuration Problems: There may be issues with the configuration of the SRM system, such as missing settings or incorrect mappings.
  Authorization Issues: The user or system trying to process the qualification response may not have the necessary authorizations.
  Technical Errors: There could be underlying technical issues, such as problems with the middleware or communication between systems.
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check SLG1 Logs: The first step is to check the SLG1 logs for more detailed information about the error. This log will provide specific error messages and details that can help identify the root cause.
  
  Go to transaction code SLG1.
  Enter the relevant parameters (e.g., object, sub-object, date range) to filter the logs.
  Analyze the log entries for any specific error messages or codes.
  
  
  
  Validate Data: Ensure that the qualification response data being sent to the system is complete and correctly formatted. Check for any missing fields or incorrect values.
  
  
  Review Configuration: Verify the configuration settings in the SRM system related to qualification responses. Ensure that all necessary settings are in place and correctly configured.
  
  
  Check Authorizations: Ensure that the user or system processing the qualification response has the necessary authorizations to perform the action.
  
  
  Test Communication: If the qualification response is being sent from an external system, test the communication between the systems to ensure that there are no connectivity issues.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and others that may be useful for troubleshooting.
  SAP Notes: Search for SAP Notes related to the error message or the SRM module for any known issues and fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SRMSMC/CMN_BL064 error during the inbound processing of qualification responses.