How To Fix /SRMSMC/CMN_BL062 - Section &1 is not active or does not exist in the question library

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 062

• Message text: Section &1 is not active or does not exist in the question library

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL062 - Section &1 is not active or does not exist in the question library ?

  The SAP error message /SRMSMC/CMN_BL062 Section &1 is not active or does not exist in the question library typically occurs in the context of SAP's Supplier Relationship Management (SRM) module, particularly when dealing with questionnaires or surveys. This error indicates that the system is unable to find or access a specific section in the question library that is referenced in the process you are trying to execute.
  Cause:
  
  Inactive Section: The section referenced by &1 is not active in the question library. This could happen if the section was deactivated or not properly configured.
  Non-existent Section: The section may not exist in the question library at all, possibly due to deletion or incorrect configuration.
  Authorization Issues: The user may not have the necessary permissions to access the section in question.
  Configuration Errors: There may be issues with the configuration of the question library or the questionnaire itself.
  
  Solution:
  
  
  Check Section Status:
  
  Go to the question library in the SRM system and verify if the section referenced by &1 is active. If it is inactive, activate it.
  
  
  
  Verify Existence:
  
  Ensure that the section actually exists in the question library. If it has been deleted or never created, you will need to create it again.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the question library and the specific section.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the question library and the questionnaire. Ensure that all necessary components are properly set up.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing the question library and troubleshooting related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SRM_QA for managing questionnaires and SRM_QB for the question library.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SRMSMC/CMN_BL062.