How To Fix /SRMSMC/CHANGE_INFO005 - Error trying to lock change info for relation (supplier &1, contact &2)

/SRMSMC/CHANGE_INFO005 - Overview

• Message type: E = Error

• Message class: /SRMSMC/CHANGE_INFO -

• Message number: 005

• Message text: Error trying to lock change info for relation (supplier &1, contact &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CHANGE_INFO005 - Error trying to lock change info for relation (supplier &1, contact &2) ?

  The SAP error message /SRMSMC/CHANGE_INFO005 indicates that there is an issue with locking the change information for a specific supplier and contact relationship in the Supplier Relationship Management (SRM) module. This error typically arises when there is a conflict in accessing or modifying the change information due to concurrent processes or locks.
  
  Cause:
  
  Concurrent Access: Another user or process may be currently accessing or modifying the change information for the specified supplier and contact, leading to a lock.
  Database Lock: A database lock may be in place due to a previous transaction that has not been completed or has failed.
  System Configuration: There may be configuration issues in the SRM system that affect how locks are managed.
  Long-running Transactions: If a transaction takes too long to complete, it may hold locks longer than expected, causing conflicts.
  
  
  Solution:
  
  Check for Active Sessions: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to