How To Fix /SRMSMC/ADDRESS009 - You can only mark a ship-from address as the default ship-from address

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/ADDRESS -

• Message number: 009

• Message text: You can only mark a ship-from address as the default ship-from address

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/ADDRESS009 - You can only mark a ship-from address as the default ship-from address ?

  The SAP error message /SRMSMC/ADDRESS009 indicates that you are trying to mark a ship-from address as the default ship-from address, but the system is preventing this action because it is not allowed to have multiple default ship-from addresses.
  Cause:
  The error typically occurs in the SAP Supplier Relationship Management (SRM) module when:
  
  You are attempting to set more than one ship-from address as the default.
  The address you are trying to mark as default is already associated with another default setting.
  There may be a configuration issue or a misunderstanding of the system's rules regarding default addresses.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Existing Default Address:
  
  Navigate to the address management section in your SAP SRM system.
  Review the current ship-from addresses and identify which one is currently set as the default.
  
  
  
  Remove Default Status from Existing Address:
  
  If there is already a default ship-from address, you will need to remove the default status from that address before you can set a new one.
  Select the existing default address and change its status to non-default.
  
  
  
  Set New Default Address:
  
  After ensuring that no other address is marked as default, you can now mark the desired ship-from address as the default.
  
  
  
  Save Changes:
  
  Make sure to save your changes after updating the address settings.
  
  
  
  Check for Configuration Issues:
  
  If the issue persists, check with your SAP administrator or support team to ensure that there are no configuration issues or restrictions in place that might be causing this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to the SAP SRM documentation for detailed information on address management and default settings.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to modify address settings.
  
  If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP support team for further assistance.