How To Fix SRMHRPA004 - A problem has occurred when connecting to the remote system.

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMHRPA - Records Management Service Provider HR-PA Message Class

• Message number: 004

• Message text: A problem has occurred when connecting to the remote system.

What causes this issue?

A problem has occurred when connecting to the remote system.

System Response

&V1&

How to fix this error?

Contact the system administrator.

Procedure for System Administrators

Remote System: &V2&
System Message: &V1&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRMHRPA004 - A problem has occurred when connecting to the remote system. ?

  The SAP error message SRMHRPA004 indicates that there is a problem connecting to a remote system, which is often related to issues in the integration between SAP systems or with external systems. This error can occur in various contexts, such as when using SAP Supplier Relationship Management (SRM) or when integrating with other SAP or non-SAP systems.
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the remote system.
  Configuration Errors: Incorrect configuration settings in the RFC (Remote Function Call) destination or in the integration settings.
  Authorization Issues: The user credentials used for the connection may not have the necessary authorizations to access the remote system.
  Service Availability: The remote system may be down or not available for connections.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the remote system.
  Incorrect Endpoint: The endpoint URL or IP address for the remote system may be incorrect.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the remote system is reachable from the SAP system.
  Ensure that there are no network outages or issues.
  
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI and check the configuration of the RFC destination.
  Test the connection from within SM59 to see if it is successful.
  
  
  
  Review Authorization:
  
  Ensure that the user credentials used for the connection have the necessary authorizations in both the SAP system and the remote system.
  
  
  
  Check Remote System Status:
  
  Verify that the remote system is up and running and that the necessary services are active.
  
  
  
  Firewall and Security Settings:
  
  Check firewall settings to ensure that they allow traffic between the SAP system and the remote system.
  Consult with your network/security team if necessary.
  
  
  
  Correct Endpoint Configuration:
  
  Double-check the endpoint configuration in the integration settings to ensure that the correct URL or IP address is being used.
  
  
  
  Review Logs:
  
  Check the application logs in both the SAP system and the remote system for any additional error messages or clues that could help diagnose the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to SRM or remote connections.
  Documentation: Review the official SAP documentation for SRM and integration scenarios to ensure that all configurations are set up correctly.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.