How To Fix SRMF086 - Attachment created but not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMF - SRM Framework

• Message number: 086

• Message text: Attachment created but not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRMF086 - Attachment created but not saved ?

  The SAP error message SRMF086, which states "Attachment created but not saved," typically occurs when there is an issue with saving an attachment in the SAP system. This can happen in various contexts, such as when using SAP's Document Management System (DMS) or when attaching documents to business objects like purchase orders, sales orders, or other transactions.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save attachments in the specified location.
  File Size Limitations: The attachment may exceed the maximum file size allowed by the system settings.
  Technical Issues: There may be a temporary technical issue with the SAP system or the database.
  Incorrect Configuration: The configuration settings for the document storage or attachment handling may not be set up correctly.
  Network Issues: Connectivity problems can prevent the attachment from being saved properly.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create and save attachments. This can be done by checking the user's roles and permissions in the SAP system.
  Verify File Size: Check the file size of the attachment and ensure it does not exceed the limits set in the system. If it does, consider compressing the file or splitting it into smaller parts.
  Technical Troubleshooting: If the issue persists, check for any system errors or logs that might indicate a technical problem. You may need to consult with your SAP Basis team to investigate further.
  Configuration Review: Review the configuration settings related to document management and attachments. Ensure that the settings are correctly configured for the intended use.
  Network Check: Ensure that there are no network issues that could be affecting the connection to the SAP server. A stable connection is necessary for saving attachments.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SRMF086 error. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (for document management settings) or SNOTE (to apply SAP Notes).
  User Documentation: Refer to SAP user documentation or help files for guidance on attaching documents and troubleshooting common issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.