How To Fix SRMF084 - Error when calling in new mode

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMF - SRM Framework

• Message number: 084

• Message text: Error when calling in new mode

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRMF084 - Error when calling in new mode ?

  The SAP error message SRMF084, which states "Error when calling in new mode," typically occurs in the context of SAP's Service Request Management (SRM) or related modules. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.
  Causes:
  
  Configuration Issues: Incorrect settings in the SRM configuration can lead to this error. This might include missing or incorrect settings in the backend system or in the SRM system itself.
  Data Inconsistencies: If there are inconsistencies in the data being processed (e.g., missing mandatory fields, incorrect data types), the system may throw this error.
  Authorization Problems: The user may not have the necessary authorizations to perform the action, leading to a failure in processing the request.
  System Bugs: There may be bugs in the version of the software being used, which could lead to unexpected behavior.
  Network Issues: Problems with network connectivity between the SRM system and the backend system can also cause this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both the SRM and backend systems. Ensure that all necessary settings are correctly configured.
  Data Validation: Validate the data being processed. Ensure that all required fields are filled out correctly and that the data types match the expected formats.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions in the system.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  System Updates: Ensure that the system is up to date with the latest patches and updates from SAP, as these may contain fixes for known issues.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for checking logs, and SE80 or SE37 for debugging.
  Documentation: Review the official SAP documentation for SRM and related modules to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SRMF084 error effectively.