How To Fix /SRMERP/WF_CFG021 - Process schema not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMERP/WF_CFG -

  • Message number: 021

  • Message text: Process schema not found

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMERP/WF_CFG021 - Process schema not found ?

    The SAP error message /SRMERP/WF_CFG021 Process schema not found typically indicates that the system is unable to find a specific process schema that is required for a workflow or process configuration. This can occur in various scenarios, particularly when dealing with SAP Business Workflow or related configurations.

    Causes:

    1. Missing Process Schema: The specified process schema does not exist in the system. This could be due to it not being created or it being deleted.
    2. Incorrect Configuration: The configuration settings may reference a process schema that is not correctly defined or has been changed.
    3. Transport Issues: If the process schema was transported from another system, there may have been issues during the transport that caused it not to be created properly.
    4. Authorization Issues: The user may not have the necessary authorizations to access the process schema.

    Solutions:

    1. Check Process Schema:

      • Go to transaction code SWDD (Workflow Builder) and check if the process schema exists.
      • If it does not exist, you may need to create it or restore it from a backup.
    2. Review Configuration:

      • Check the configuration settings in the relevant customizing transactions (e.g., SPRO) to ensure that the correct process schema is being referenced.
      • Make sure that all necessary components of the workflow are properly configured.
    3. Transport Check:

      • If the process schema was supposed to be transported, check the transport logs for any errors.
      • Ensure that the transport request containing the process schema was released and imported correctly.
    4. Authorization Check:

      • Verify that the user has the necessary authorizations to access the workflow and process schema.
      • You can check the user roles and authorizations in transaction SU01.
    5. Recreate Process Schema:

      • If the process schema is missing and cannot be restored, you may need to recreate it manually based on the requirements.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • SWDD: Workflow Builder
      • SWI1: Work Item Selection
      • SWI2_FREQ: Work Item Selection by Frequency
      • SWI2_DURA: Work Item Selection by Duration
    • SAP Notes: Check SAP Notes for any specific fixes or patches related to this error message.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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