How To Fix /SRMERP/OL_MO020 -

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/OL_MO -

• Message number: 020

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/OL_MO020 - ?

  The SAP error message /SRMERP/OL_MO020 typically relates to issues in the SAP S/4HANA system, particularly in the context of the Order Management or Logistics processes. While the exact cause and solution can vary based on the specific implementation and configuration of your SAP system, here are some general insights:
  Cause:
  
  Missing Data: The error may occur due to missing or incomplete data in the order or document being processed.
  Configuration Issues: There may be configuration issues in the system that prevent the proper processing of the order.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the order.
  Business Logic Violations: The error could be triggered by business rules that are not being met, such as invalid status transitions or missing mandatory fields.
  
  Solution:
  
  Check Data Completeness: Review the order or document for any missing or incomplete fields. Ensure that all required information is filled out correctly.
  Review Configuration: Check the configuration settings related to order management in your SAP system. Ensure that all necessary settings are correctly configured.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the action. If not, consult with your SAP security team to adjust the roles and permissions.
  Consult Documentation: Look up the specific error message in the SAP documentation or knowledge base for more detailed information and potential fixes.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) or SE37 (Function Module).
  SAP Notes: Search for SAP Notes related to the error message in the SAP Support Portal. These notes may provide specific patches or updates that address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  Conclusion:
  To resolve the /SRMERP/OL_MO020 error, it is essential to systematically check for data completeness, configuration settings, user authorizations, and consult relevant documentation or support resources. Each SAP implementation can have unique configurations, so the context of your specific system will play a significant role in troubleshooting the issue.