How To Fix /SRMERP/CH_FPM_BO010 - Restart of follow-on action has failed for Shopping cart &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/CH_FPM_BO -

• Message number: 010

• Message text: Restart of follow-on action has failed for Shopping cart &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/CH_FPM_BO010 - Restart of follow-on action has failed for Shopping cart &1 ?

  The SAP error message /SRMERP/CH_FPM_BO010 Restart of follow-on action has failed for Shopping cart &1 typically occurs in the context of the SAP Supplier Relationship Management (SRM) module, particularly when dealing with shopping carts and follow-on actions such as purchase orders or approvals.
  Cause:
  This error can be caused by several factors, including:
  
  Technical Issues: There may be a temporary technical issue in the system that prevents the follow-on action from being executed.
  Configuration Issues: Incorrect configuration settings in the SRM system can lead to failures in processing follow-on actions.
  Data Issues: Missing or incorrect data in the shopping cart or related documents can cause the follow-on action to fail.
  Authorization Issues: The user may not have the necessary authorizations to perform the follow-on action.
  Workflow Issues: If the workflow associated with the shopping cart is not set up correctly or is in an inconsistent state, it can lead to this error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Verify Data: Ensure that all required fields in the shopping cart are filled out correctly and that there are no missing or incorrect entries.
  Check Configuration: Review the configuration settings for the SRM system, particularly those related to follow-on actions and workflows.
  User Authorizations: Confirm that the user has the necessary authorizations to perform the follow-on action. You can check this using transaction SU53 or by consulting with your security team.
  Restart the Action: Sometimes, simply restarting the follow-on action can resolve temporary issues. You can do this by navigating back to the shopping cart and attempting the action again.
  Workflow Monitoring: Use transaction SWI1 to monitor the workflow and check for any stuck or failed workflow instances that may need to be addressed.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SWI1 (Workflow Overview), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error related to the follow-on action for the shopping cart in SAP SRM.