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How To Fix SRM_SP_DOCUMENT011 - Document closed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRM_SP_DOCUMENT - SRM: Message Class for Document Client BAPI

  • Message number: 011

  • Message text: Document closed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRM_SP_DOCUMENT011 - Document closed ?

    The SAP error message SRM_SP_DOCUMENT011, which states "Document closed," typically occurs in the SAP Supplier Relationship Management (SRM) module when a document (such as a purchase order, shopping cart, or contract) has been closed and is no longer available for further processing. This can happen for various reasons, including the completion of the procurement process, the closure of a contract, or the cancellation of a shopping cart.

    Causes:

    1. Document Status: The document has reached a status where it is considered closed, meaning no further changes or actions can be taken.
    2. Completion of Procurement Process: The procurement process for the document has been completed, and it is no longer active.
    3. Manual Closure: A user with the appropriate permissions may have manually closed the document.
    4. System Configuration: Certain configurations in the SRM system may automatically close documents after specific conditions are met (e.g., after a certain period or after all items have been delivered).

    Solutions:

    1. Check Document Status: Review the status of the document in the system. If it is closed, you will need to determine if it can be reopened or if a new document needs to be created.
    2. Consult with Your Team: If you believe the document should still be open, consult with your procurement or finance team to understand why it was closed and if it can be reopened.
    3. Create a New Document: If the document cannot be reopened, you may need to create a new shopping cart, purchase order, or contract to continue the procurement process.
    4. Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and workflows to ensure they align with your business processes.

    Related Information:

    • User Permissions: Ensure that you have the necessary permissions to view or modify the document. Sometimes, access restrictions can lead to confusion regarding document status.
    • Documentation: Refer to SAP documentation or help resources for more detailed information on document statuses and workflows in SRM.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists and you cannot find a resolution, consider reaching out to your SAP support team or consulting with SAP directly for assistance.

    By understanding the cause of the error and following the suggested solutions, you should be able to address the issue effectively.

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