How To Fix SRM_GENERIC_SP819 - User is not authorized

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERIC_SP - SRM: Generic Service Provider

• Message number: 819

• Message text: User is not authorized

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERIC_SP819 - User is not authorized ?

  The SAP error message "SRM_GENERIC_SP819: User is not authorized" typically indicates that the user attempting to perform a certain action in the SAP Supplier Relationship Management (SRM) system does not have the necessary authorizations to complete that action. This can occur in various scenarios, such as when trying to access specific transactions, reports, or functionalities within the SRM system.
  Causes:
  
  Missing Authorizations: The user may not have the required roles or authorizations assigned to their user profile.
  Role Configuration Issues: The roles assigned to the user may not be configured correctly to allow access to the required transactions or data.
  User Status: The user account may be locked or inactive, preventing access.
  Organizational Level Restrictions: The user may not have access to certain organizational units or data relevant to their role.
  Profile Changes: Recent changes to user profiles or roles may not have been properly updated or propagated.
  
  Solutions:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management transaction (e.g., SU01).
  Ensure that the user has the necessary roles that include the required authorizations for the actions they are trying to perform.
  
  
  
  Review Authorization Objects:
  
  Check the specific authorization objects that are relevant to the transaction or action being attempted. This can be done using transaction SU53, which shows the last authorization check and can help identify missing authorizations.
  
  
  
  Adjust Role Configuration:
  
  If the user is missing necessary authorizations, work with your SAP security team to adjust the role configuration or create a new role that includes the required permissions.
  
  
  
  User Account Status:
  
  Ensure that the user account is active and not locked. This can also be checked in transaction SU01.
  
  
  
  Organizational Data:
  
  Confirm that the user has access to the relevant organizational units or data. This may involve checking the organizational structure and ensuring the user is assigned to the correct units.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to see if the issue is resolved. It may also be helpful to test the authorization using transaction SU53 after the user attempts to perform the action again.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  Documentation: Refer to SAP documentation for detailed information on authorization concepts and role management.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis or Security team for further assistance, or consult SAP support for more specific guidance.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the SRM_GENERIC_SP819 error.